FAQs

We have compiled a list of Frequently Asked Questions here in the hope that you will be able to find a quick answer to your query:

What age are your products suitable for?

Many of our products can be enjoyed by all ages, but have been designed with children aged 5-12 in mind.

How long will my delivery take?

Our usual delivery time is 3-5 working days. When your order has been dispatched, the status will change from ‘processing’ to ‘complete’ and the Royal Mail tracking code will also be available for you to check.

Do you ship outside the UK?
Currently just the UK, but keep your eyes peeled we may be coming to your country soon

What does 'pre-order' mean?

Pre-Order means we have more stock on the way for delivery which will be available shortly. Pre-Ordering allows you to reserve one of the incoming products to ensure you don't miss out.

What is your return policy?
If there is an issue with your order you can request a return in accordance with our Returns Policy.

Are your products available in any shops?
Our products are currently available exclusively through our website. If you would like to discuss stocking our products please email us at info@GlobeJotter.co.uk