Returns Policy
We hope that you will love your order, however in the unlikely event that there is an issue with your order please contact us here within 28 days of receiving your order specifying whether you wish to obtain a refund or exchange along with the reason for the return.
If you return is accepted you will be issued with a returns reference number.
In order to be eligible for a refund or exchange:
- The item(s) must be unused in a pristine and resaleable condition, including all packaging and with original tags and labels; and
- The item(s) must be accompanied by a copy of the delivery note or receipt;
We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved. If approved, you will receive a refund to your original payment method. Please remember it can take some time for your bank or credit card company to process and credit the refund to you.
Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).